Account

The main place to manage your account is on the Account page.

You can access the Account page by clicking on your username in the top-right corner of TrackBear, and then clicking Account in the dropdown menu.

If you cannot log in and are not receiving password reset emails:

It is very likely that your account was suspended because you did not verify your email address within 10 days.

In order to get your account reactivated, send an email to trackbearapp+support@gmail.com asking to be reactivated and including your username. Be sure to send your request from the email address associated with your account.

Username, display name, and email address

To change your username, display name, or email address:

1. Find the value you want to change under the Account Info section and change it.
2. Click Save.

Changing your email address

If you change your email address, you will receive a verification email just like you did when you initially signed up. If you do not verify your new email address within 10 days, your account will be suspended.

If your email address is not yet verified, you can send yourself another verification link from this page. Click the Resend verification button and a new link will be emailed to you.

Avatar

Your avatar is used to represent you on leaderboards and on your public profile.

To upload a custom avatar:

1. Click Upload under the Avatar section.
2. Click Choose, or simply drag your avatar image onto the dialog.
3. Click Upload.

To remove your avatar:

1. Click Remove under the Avatar section.
2. Click Yes.

Password

To change your password:

1. Scroll down to the Change Password section.
2. Enter your current password and your new password.
3. Click Reset password.

You will be sent an email confirming that your password was changed.

Deleting your account

To delete your account:

1. Scroll down to the Danger Zone section and expand it.
2. Click the Delete account button.
3. Type your username in the dialog to confirm.